Delivery
Delivery Costs Revised MAY 2013
All delivery charges are charged as follows
UK MAINLAND* Delivery Charges:
*excludes Highlands & Islands
Orders over £25 qualify for FREE Delivery*
*3-5 Working Days from date of dispatch via Courier
Next Day Service*
*Next day delivery from date of dispatch via Courier excludes Saturday.
Orders up to 1.5kg will carry a delivery charge of £2.50
Orders over 1.5kg & under £25 cost will carry a delivery charge of £5.00 and will be sent via Courier
Highlands and Islands Delivery Charges:
Orders over £25 and under 1.5kg qualify for FREE Delivery
Orders up to 1.5kg will carry a delivery charge of £2.50
Orders over 1.5kg will carry a delivery charge of £5.00
Europe and the Rest of the World Delivery Charges
|
Weight |
Europe Airmail |
Worldwide Airmail |
| 0-100g | £2.70 | £3.30 |
| 101-150g | £2.93 | £3.90 |
| 151-200g | £3.16 | £4.50 |
| 201-250g | £3.39 | £5.10 |
| 251-300g | £3.62 | £5.70 |
| 301-400g | £4.22 | £6.98 |
| 401-500g | £4.82 | £8.26 |
| 501-600g | £5.42 | £9.54 |
| 601-700g | £6.02 | £10.82 |
| 701-800g | £6.62 | £12.10 |
| 801-900g | £7.22 | £13.38 |
| 901-1000g | £7.82 | £14.66 |
| 1001-1100g | £8.42 | £15.94 |
| 1101-1200g | £9.02 | £17.22 |
| 1201-1300g | £9.62 | £18.50 |
| 1301-1400g | £10.22 | £19.78 |
| 1401-1500g | £10.82 | £21.06 |
| 1501-1600g | £11.42 | £22.34 |
| 1601-1700g | £12.02 | £23.62 |
| 1701-1800g | £12.62 | £24.90 |
| 1801-1900g | £13.22 | £26.18 |
| 1901-2000g | £13.82 | £27.46 |
- Royal Mail Consider the Channel Islands to be in Europe and not the UK
- For Northern Ireland please select Northern Ireland rarther than United Knigdom when selecting Country for Delivery options at the shopping basket.
- Highland and Island orders will be sent via Royal Mail 1st Class Post due to the surcharge incurred using couriers over the rest of mainland UK.
Delivery Policy
It is our policy to try and dispatch all orders within 24hours of receipt, however during busy periods this may be longer.
We do hold very large stocks but sometimes it may be that your chosen item is out of stock. If items are not in stock at the time of ordering we make every effort to advise you within 48 hours of your order being received, however during busy periods this may be longer.
Occasionally some items are discontinued without prior notification by the manufacturer. In the unlikely event of this occurring RKM WOOLS will advise you of the situation and react according to your instruction.
Having received your order if you wish to return the goods because you have changed your mind, RKM WOOLS will be happy to exchange the goods but you (the customer) will be responsible for the cost of returning the goods back to RKM and for the cost of shipping a replacement.
Books and patterns are non-returnable due to copyright law.
Needles are also non returnable unless faulty.
Your statutory rights are not affected
