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Please note we are a small team of 3 people and this is why delivery and processing times can sometimes be longer than other bigger businesses. We are currently working to a longer processing time than usual due to high order volume. We thank you for your continued support and your patience.
Processing/Delivery times are as follows:
- Orders can take up to 10 to 15 working days* to process before being shipped.
We are experiencing an increase in order volumes as precautionary self-isolation becomes more widespread and localalised lockdowns are put into action.
We have extended our processing times in order to keep up with demand.
Every effort is being made to ensure that dispatch is within a maximum of 10 working days for all orders however some orders are taking longer.
All goods are subject to availability. Please note stocks are not live and some stock may need to arrive from suppliers.
95% of orders are posted 2nd Class Royal Mail post.
Royal Mail have announced that delivery times for second class post have now been increased to up to 10 days.
Please allow 15 working days for delivery before contacting us to chase your order.
Emails are being replied to within 48 to 72 hours.
Our hours of operation for shipping are Monday through Saturday, 9am to 3pm, excluding Sundays and bank holidays.
*NOTE: during restocks, new releases & special promotions, there can be an additional day of processing time.
Transit times will vary based upon a few different conditions, including but not limited to:
- Whether your parcel is a domestic (UK) or international (everywhere else) shipment
ESTIMATED transit times are as follows. Please note that this time frame is an estimate and not a guarantee.
Standard Shipping (Royal Mail 2nd Class): 5-7 Business Days (However, please allow 10 working days for delivery (this is a time limit imposed by Royal Mail, not ourselves).
INTERNATIONAL (Does NOT account for time spent at customs, border inspection facilities, etc):
Standard Post (Royal Mail International): 15-20 Business Days
Shipping Rates are as follows:
Standard Delivery to UK and Northern Ireland: £2.50
Free Standard Delivery on orders over £25 to the UK and Northern Ireland.
|Weight (and above)||European Union|