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Due to new COVID19 restrictions our dispatch times are EXTENDED as we have limited staff due to sheilding. Information on the latest dispatch dates can be found below. Thank you.
Processing/Delivery times are as follows:
- Orders can take 5 - 15 working days* to process before being shipped.
Please note we are currently working with a rolling stock system and stocks are not live. Some stock may need to be ordered in from suppliers and may cause further delays. All goods are subject to availability.
95% of orders are posted standard 2nd Class Royal Mail post.
Royal Mail have announced that delivery times for second class post have now been increased to up to 10 days.
Please allow 15 working days for delivery before contacting us to chase your order.
Our hours of operation for shipping are Monday through Saturday, 9.30am to 3.30pm, excluding Sundays and bank holidays.
Phone number: 01743 245623
If you wish to get in touch with us about your order please have your order number ready. This will be a long number starting with either a 1 or 3.
For example 100005896 or 300001542.
ESTIMATED transit times are as follows. Please note that this time frame is an estimate and not a guarantee.
Standard Shipping (Royal Mail 2nd Class): 5-7 Business Days (However, please allow 10 working days for delivery (this is a time limit imposed by Royal Mail, not ourselves).
We have currently suspended all deliveries outside of the UK. We apologise for any inconvenience this may cause.
Shipping Rates are as follows:
Standard Delivery to UK and Northern Ireland: £2.95
Free Standard Delivery on orders over £25 to the UK and Northern Ireland.